oracle customer connect report sharing
Oracle Digital Assistant integrates with Oracle Service Cloud and other helpdesk management systems to intelligently respond to service requests offer best next-step recommendations and drive cost savings of up to 40 with help desk automation. Cloud Customer Connect is Oracles premier online cloud community.
With more than 200000 members its designed to promote peer-to-peer collaboration and sharing of best practices product updates and feedback.
. An effortless handoff of full call history to a live agent in the case of more complex calls ensures greater customer satisfaction.
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